Panasonic TOUGHBOOK 20 10.1-in Windows® Fully-Rugged 2-in-1

Regular price $ 3,030.00 Sale

Product SKU: CF-20G0205VM-CB

The Panasonic’s TOUGHBOOK® 20 takes its first evolution Spring 2018. As the official replacement to the stalwart CF-19, The TOUGHBOOK CF-20 is arguably Panasonic's most versatile fully-rugged mobile solution to date. The TOUGHBOOK 20's 2-in-1 detachable tablet design settles in as the go-to solution for EMS and Fire customers and any other mobile professional seeking to stay more portable with a 10" display device. The transition from a CF-20 Mk1 to a CF-20 Mk2 will be prolonged as Microsoft is set to end new devices shipping with Windows 7 Pro at the end of 2018. Call us to discuss your options and to see how Panasonic's innovative TOUGHBOOK 20 can evolve your mobile ambitions.

  TOUGHBOOK 20 Spec Sheet (Mk2)

The TOUGHBOOK 20 will go end-of-life by December 2021.  View the replacement TOUGHBOOK G2, Panasonic's latest and most advanced 10" fully-rugged 2-in-1.


  • Win10 Pro 64-bit on a 1.2GHz Intel Core i5-7Y57 vPro (7th Gen CPU)
  • Fully-Rugged Design (MIL-STD-810G, MIL-STD-461F and IP65)
  • 800 NIT 10.1" WUXGA 1920 x 1200 Display
  • Choice of dedicated GPS (u-blox NEO-M8N) or 4G LTE w/ GPS
  • Choice of 1D/2D barcode (N6603), serial (true), or 2nd USB 2.0 port
  • Choice of magstripe, SmartCard, contactless SmartCard or fingerprint

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    What is included with a base unit?

    Win10 Pro, Intel Core i5-7Y57 1.20GHz, vPro, 10.1" WUXGA 10-pt Gloved Multi Touch+Digitizer, 8GB, 256GB SSD, Intel WiFi a/b/g/n/ac, TPM 2.0, Bluetooth, Dual Pass (Ch1:WWAN/Ch2:WWAN-GPS), Infrared Webcam, 8MP Cam, Bridge Battery, Emissive Backlit Keyboard,Toughbook Preferred

    Product Overview

    Panasonic's TOUGHBOOK 20 is a fully-rugged detachable laptop that is intended to be smaller and more portable.  Images online can be deceiving.  The TOUGHBOOK 20 is NOT a full-sized laptop, but nor is it trying to be.  Customers often struggle with the realities of size, weight and durability.  Inherently, rugged laptops and tablets will be thicker and thus heavier than their less-rugged counterparts.  Anything larger than the CF-20 would simply not be portable enough to keep up with the grueling demands of Fire and EMS outfits, or any other end-user that is truly on the go minute by minute and hour by hour.  The TOUGHBOOK 20 fits a unique space in this respect and in some ways embodies the heart and soul of Panasonic's rugged mobile devices by offering the most versatility.   

    Product Highlights

    • MIL-STD-810G certified
    • MIL-STD-461F certified
    • IP65 certified sealed all-weather fanless design
    • Removable battery
    • 800 nit sunlight-viewable display
    • 1080p webcam
    • 8MP rear camera
    • Supports glove mode and rain mode
    • Dual high-gain antenna pass-through
    • Bridge battery: 1 minute hot swap time
    • 3.9 lbs
    • Preinstalled replaceable screen film for LCD protection

    Integrated Options

    • Dedicated GPS (u-blox NEO-M8N) -or-
    • 4G LTE multi carrier mobile broadband with satellite GPS
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    • 1D/2D capable barcode reader (N6603) -or-
    • Serial (true) -or-
    • Second USB 2.0 port
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    • Magstripe -or-
    • Insertable SmartCard CAC -or-
    • Contactless SmartCard CAC -or-
    • Fingerprint Reader


    Aviation Manufacturer



    Shipping & Warranties


    PLEASE BE ADVISED:  Panasonic TOUGHBOOK laptops and tablets, accessories and related mounting equipment are enterprise solutions that are typically custom-built to order and thus carry a lead time of anywhere from 2-3 weeks to 2-3 months. Please note that online orders where expedited shipping is selected do NOT mean that a specific product is in stock and will ship right away. It simply means we will ship via the selected method when the product is available to ship. We can only confirm availability over the phone or online chat.  Availability changes daily if not hourly.  While we do our best to have a wide variety of TOUGHBOOK models and accessories in stock, this particular supply chain is challenging and we ask that customers please confirm availability with us on the phone when time is a priority. Additionally, expedited shipping will not apply to multiple items that might have multiple lead times and ship dates. It is typically applying to the main item of an order. Again, please call us ASAP at 877-532-8088 to discuss urgent needs and expedited shipping.


    Due to restrictions set by the manufacturer and their distributors, Panasonic TOUGHBOOK computers and accessories cannot be returned. Customers should refuse delivery of any visibly damaged packages. Any non-visible damage must be reported immediately to Defective or malfunctioning units must be handled directly with Panasonic at 1-800-LAPTOP5 (800-527-867). Potential exceptions to this return policy can only be arranged prior to purchasing the product and only with the explicit consent of a sales representative who is firmly aware of all extenuating circumstances. Returns will not be accepted by without a Return Merchandise Authorization (RMA). Returned items lacking an RMA will be refused or sent back to the customer at the customer’s expense. Shipping and handling charges are always non-refundable.  Approved returns will almost always include a 20% restocking fee.  We are not intending to be difficult to work with and value our customer's business.  However, Panasonic TOUGHBOOK devices, all related accessories, and vehicle mounting solutions are not normal consumer products.  These are custom-built, made-to-order solutions that are NON-RETURNABLE.  Please contact us at 877-532-8088 with any questions or concerns regarding this return policy.


    All new Panasonic TOUGHBOOK devices sourced from authorized dealers are protected from manufacturing defects for three years. The standard warranty includes a priority parts exchange program and repair service at no cost with overnight shipping to and from Panasonic included. Panasonic’s standard warranty (often referred to as “TOUGHBOOK Preferred”) also includes lifetime technical support directly with Panasonic at 1-800-LAPTOP-5. In addition, TOUGHBOOK end-users have online access to drivers, first-aid disks, BIOS updates, tools, utilities, and manuals.  Panasonic's Standard Manufacturer's Warranty does NOT cover accidental damage of any kind.


    All new batteries, whether included in the original TOUGHBOOK purchase or acquired as an accessory after the fact, are covered under warranty for one (1) year from the date of purchase. Replacement batteries supplied to a customer under warranty are only covered through the end date of the original purchase.


    Extends original standard warranty (minus the battery) through 4 or 5 years.


    While the standard warranty covers anything that happens to your TOUGHBOOK under normal operations (meaning manufacturer’s defects), it does NOT cover accidental damage of any kind. It is a common misconception that MIL-STD-rated laptops like a Toughbook are warranted for damage within a parameter like a 6ft drop. Meaning if you drop your TOUGHBOOK from 3 feet and it breaks then it is covered by the standard warranty. This is NOT correct. It is impossible for Panasonic to know if it were 3 inches or 3 stories. The only way to be covered from accidental damage is to purchase a Protection Plus or Ultimate Care warranty upgrade. Protection Plus covers one major component failure per year and is limited to one complete device replacement during the warranty period.


    Ultimate Care is essentially unlimited Protection Plus. This means Panasonic will fix or replace your TOUGHBOOK an unlimited number of times within the upgraded warranty period. It does not apply in the case of natural disasters (think hurricane or fire) as well as theft/loss and intentional damage (you as the customer trying to upgrade an internal component when you shouldn’t). 


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