Due to restrictions set by the manufacturer and their distributors, Panasonic Toughbook computers and accessories cannot be returned. Customers should refuse delivery of any visibly damaged packages. Any non-visible damage must be reported immediately to Buytough.com. Defective or malfunctioning units must be handled directly with Panasonic at 800-LAPTOP5 (800-527-867). Potential exceptions to this return policy can only be arranged prior to purchasing product and only with the explicit consent of a sales representative who is firmly aware of all extenuating circumstances. Returns will not be accepted by Buytough.com without a Return Merchandise Authorization (RMA). Returned items lacking a RMA will be refused or sent back to the customer at the customer’s expense. Shipping and handling charges are always non-refundable. Please contact us at 877-532-8088 with any questions or concerns regarding this return policy.
BuyTough.com expressly disclaim all warranties either express or implied, including any implied warranty of merchantability or of fitness for a particular purpose. BuyTough.com shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise. All merchandise is sold "AS IS." BuyTough.com makes no warranty as to the performance of any merchandise sold. We are not responsible for system downtime, lost data, etc. This disclaimer by “BuyTough.com” in no way affects the terms of a manufacturer's warranty.
All trademarks or service marks are property of their respective owners.
All products come with the full manufacturer's warranty.
Please contact the manufacturer to arrange for the warranty handling of all defective products. BuyTough.com does not provide any kind of repair services. Panasonic Support can be reached at 1-800-LAPTOP-5.